Where to start?! In short, Doug is the best!
My husband and I happened upon Doug at one of his open houses in Oakland, CA. We must have looked totally lost because he sought us out and started asking us questions - the right questions - and taking notes on our answers. Doug was very polite, seemed knowledgeable and was conversational but we left the open house without a ton of expectations. That evening, I received an email from Doug with a list of houses that we had described to him confirming whether he was on the right track on what we wanted, and he was pretty spot on. Another weekend went by and we went to a few more open houses but Doug still stood out as the person we should work with based on his consistent follow up, even within the week.
As we worked with Doug, he would tailor his searches specific to our needs and likes, and would shift his search based on our feedback; we in turn would send him houses we were interested in for him to give us specs. It took us a while to find the perfect house, and that was fine with us - Doug was just our speed. We didn't want someone overly aggressive who made us feel uncomfortable stretching our money, and we didn't want someone who couldn't guide us. Doug was able to give us his honest opinion, provided comps, pulled data, gave us the facts, and what we did with that information made us feel empowered to make decisions. There were countless times Doug met us at a house to show us either early in the morning or late in the evening on our accord. He met with us on weekends, during the week, you name it. Not to mention the time and detail he took to walk through each disclosure packet and offer - whether we started the calls at 7am or 8pm to accommodate our schedules - Doug was always on top of his game.
We found our perfect house with Doug's help and couldn't have done it without him! He positioned us to be competitive in a competitive market and we couldn't be happier with our home. I highly recommend Doug to anyone looking in the Oakland/Berkeley/Lafayette area as he is very knowledgeable and knows the market. Doug, thank you again for helping make our dream of home-ownership come true!